Philadelphia’s On-site Certified and Secure Data Recovery Services


Tri-State Data Recovery & Forensics, LLC
Philadelphia Headquarters
Tri-State Data Recovery is located right next to Manayunk, Philadelphia in Bala Cynwyd.   We have been Philadelphia’s most trusted on-site data recovery firm since 2010.   On November 2013 we were interviewed on location and featured in Tri-State Data Recovery article

The confidentiality and security of your data is our priority.

All work is done on premises in a secure, alarmed lab .  We will be happy to give you a personal tour of the  facility when you drop off your drive to us. This means we aren’t outsourcing your drive to another state and tacking on fees or compromising the security of your data. You will speak to the engineer who will be working on your drive and can ask any questions you’d like. If you aren’t local don’t hesitate to call us as we walk you through the process.  We use a certified class 10 clean room to repair damaged drives and are one of the only companies in the Tri-State area that is HIPAA certified and compliant. Taking your drive to a friend or tampering with it yourself from reading “do-it-yourself” tactics found online could leave your hard drive unrecoverable by anyone. Once a drive becomes physically damaged it’s important to stop powering it on and set it aside for professional services or you risk losing everything.

Running software on a damaged drive could “beat it to death” by creating an unrecoverable amount of bad sectors.

To start a case please follow the instructions by clicking here start a data recovery case


Tri-State Data Recovery reviews02/2014

e76bd7ececfe2b1a930be4a73da55ac1“Don managed to recover 98% of my 2tb drive that was damaged from heat and a drop. I had numerous photos for clients that I hadn’t delivered or backed up along with a number of personal files. He’s also just a really cool guy. So Grateful to had my drive in the care of the best.”

-Stephanie Ramones, Philadelphia, PA

Tri-State Data Recovery uses a class 10 cleanroom

Don Anderson working in his cleanroom
Platter Swap
Head Stack Assembly (HSA)
Extreme Platter Damage
Damaged Heads from a Drop
We have a class 10 ISO certified cleanroom here in our lab for level 3 recoveries.  If you schedule an appointment for dropping off the drive we will be happy to give you a tour of the lab and explain the process.   The cleanroom is necessary in any level 3 data recovery where the drive must be opened revealing the platters.   No dust, or airborne particles can come into contact with the platters or risk unrecoverable sectors .    The heads float on top of the platters like an airplane wing  the fraction of the width of a human hair and read the data magnetically.  A simple dust particle could cause a head crash.   Many companies show generic pictures of large medical facilities with class 100 or 1000 clean rooms that are used in hospitals to contain virus’. These types of clean rooms are not necessary in Data Recovery,  although it surely wouldn’t hurt!   I would be especially careful with dealing with these types of companies.  Be sure to ask if you can see the cleanroom yourself  and make sure they aren’t outsourcing to another company.  This ensures you aren’t overpaying with the middleman fees and keeps the risk of data theft minimal .

Be sure to avoid any company that advertises cleanrooms aren’t needed or advertises low flat rates.  This means they don’t have a cleanroom  or  plan on ordering parts if needed .  Who knows what they will do to your drive once they receive it.  We have received many drives that were opened and tampered with by the wrong person only to result in permanent data loss.  About 30% of the drives we receive require clean room repair such as head replacements.